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To help us help you
- Which product you're writing about — PL Tools, PaperFinder, StockWatcher, X Post Studio, the Software Health Inspector or vgrab.
- For a bug: what you did, what you expected, and what happened instead. Your browser or device and a screenshot help a lot.
- Please don't send passwords, API keys, card details or other sensitive information by email. We'll never ask for them.
Privacy requests
To ask what information we hold about you, or to have it corrected or deleted, email us with the subject “Privacy request”. Our privacy policy explains what we collect.